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Creating an Alert Group.

Alert groups are a way for your teams to receive alerts that are relevant to them. For instance, if you have a desktop team and a network team, you would only want the desktop team to receive alerts for e.g. Mac OS and Windows etc., whereas the network team would receive alerts for e.g. Cisco routers etc..

When you start a new account, your first group is the one you created at sign up. You can edit this group by clicking on the edit link in the top right hand corner of the group card.

To create a new group, just click on the create new group button. This will take you to a new group page similar to the sign up page.

Select your software from our list of more than 32,000 to get you started. If you can’t see the software you want in the list, go to the top and enter it in the search field.

If you have too much software to enter manually, you can upload a CSV file formatted Product, Vendor e.g. Adobe, Acrobat. You can either drag the CSV into the dotted line box area or click on that area to upload the file.

Once you’ve entered your software, choose a name for your alert group. It could relate to where it's being sent e.g. 'Desktop Team', or indicate what it is tracking e.g. 'Browsers'.

Now it’s time to enter the email addresses to where you'd like the alerts sent. While there is no real limit on the amount of addresses, we recommend keeping it below 20 for each alert group. If you want more, let us know and we can make sure there won’t be any performance issues.

NB. The email addresses you enter here are not part of the user limitation for the Solo plan. The one user limitation relates to user management, not users receiving alerts.

Now you can choose the frequency that the alerts are sent: instant, daily, weekly, bi-weekly (every two weeks), or monthly.

The last option is to choose the minimum severity you'd like. Low alerts you to vulnerabilities of all levels of severity i.e. low, moderate, high and critical. Critical will only alert you to critical ones. If you were to choose moderate, you would only receive alerts that are classified as moderate, high and critical.

Once you’ve pressed the update settings button, you’ve made your new group!

Tips and Tricks:

  • Set up groups for different teams. Think of the teams in your organisation and the software they are responsible for.

  • When entering your software, there is probably a lot more than you think: the router firmware, the company mobile phones staff use, any IoT software ... and more.

  • Do you want to set up a group just to send alerts to Slack? You could, for example, set up a group that just tracks browser software and choose instant frequency and critical severity. This would send any critical vulnerabilities detected in your browsers to the Slack channel straight away.